just who I am
I really really like to find alternative ways to do things.
the glass is always half full.
to match myself to new challanges in the life and at work.
especially when the situations are difficult I am able to encourage myself to complete the tasks given.
I am good to adapt my thoughts to the different situation in order to reach higher goals.
when I work in a group I always give the best of myself.
online, offline I always am looking around to find new ways to learn things.
• Handling calls and emails to provide technical support for German, Italian and English markets
• Manage and organize installations and reactive maintenance services for dealers and key accounts
• Analyze and approve/reject warranty requests (RMAs)
• Provide feedbacks from the market in order to improve the product quality
• Review and process invoice from service partners
• Coordination and management of ordinary and reactive maintenance services for global and luxury retail brands in Europe
• Supervision for services in Germany, United Kingdom, Italy, Switzerland, and Austria
• Screen and select local suppliers for long terms partnerships
• Check-in and check-out of international
costumers
• Data entry and backoffice
• Contact with food and beverage suppliers
what I am good at
English
German
French
Italian
Microsoft Word
Microsoft Excel
Online security
Social Media
Running, music, design, finance, basketball, travels are just a few of my favorite things...
please find below some common questions I was aked to answer in the past. If you have any other doubt please send me an email. I will reply you ASAP! ☺
I grauted the 25 June 2018 at "I.T.T. G.Mazzotti" in Treviso with a rate of 82/100. My final work was about the word of Influencers.
Yes, you can see it by clicking here: Lorenzo Video CV
A cool story actually. During the entire period while I lived in Germany (2016-2017), I shared my experience on Youtube. The channel got viral and in total reached 2 milions views and over 10K subscribes.
do you want me to team up with you? Because I do...